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Frequently Asked Questions

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General
Delivery
General Questions

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Plasma technology converts energy into a focused stream of ionised gas, which interacts with the skin to stimulate natural regeneration. Depending on the device, this can promote collagen and elastin production, resurface damaged tissue, or deliver advanced antibacterial and healing effects.

PlasmaPen® delivers controlled thermal plasma for skin tightening, lifting, and fibroblast activation — ideal for wrinkle reduction and skin resurfacing.

CoolJet™ uses non-thermal Ozone plasma to rejuvenate and heal the skin at a cellular level, perfect for inflammation, sensitivity, and barrier repair.

Fusion™ combines Ozone plasma, cold atmospheric plasma, and warm plasma in one system, allowing full-layer skin rejuvenation and customizable treatment depth.

Most clients experience minimal discomfort. PlasmaPen® may require a topical numbing cream, while CoolJet™ and Fusion™ treatments are typically comfortable and well-tolerated with no downtime.

Downtime varies depending on the treatment and device used. PlasmaPen® may involve a few days of mild scabbing and healing, while CoolJet™ and Fusion™ treatments are generally non-invasive with immediate return to daily activities.

Our devices are designed for trained and certified aesthetic professionals. Comprehensive training is included with every purchase to ensure safe, effective, and compliant treatment delivery. However, before purchasing, we always advise you to check with your local Health Authority to see if your license allows you to perform treatments (particularly in the US where each states laws differ).

Results can often be seen immediately after treatment, with continued improvement over several weeks as new collagen and elastin form within the skin.

Results are long-lasting, depending on the treatment area, client age, and skin condition. Maintenance treatments can further enhance and prolong results.

Yes. Every device purchase includes full online or additional live training, lifetime access to the student portal, and ongoing technical and clinical support to help you grow your business confidently.

Absolutely. We offer flexible finance plans and low monthly payment options, making it easy to invest in your business and start offering treatments right away.

Contact our team to schedule a consultation, explore finance options, or learn more about training and device availability. We’re here to support you every step of the way.

Delivery Questions

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